Returns & Exchanges
Return Policy:
Returns are for clothing items only. You may return a clothing item within 7 days from date of receipt for store credit or exchange only (less shipping/handling costs). You must contact us within 48 hours of receiving your order to request a shop credit or exchange. Please email info@wovenplay.com for a Return Authorization.
please note that all sale items are final sale and not eligible for return or exchange
Please contact us at: info@wovenplay.com for return requests.
International Shipping:
Please note--USPS First Class International does not include insurance or have a tracking ability, so please select the "with insurance" option ($4 flat rate) if you would like to insure the package. USPS Priority International includes tracking and $100 insurance so if you want a higher value insured, please select the "with insurance" option ($4 flat rate) and we will add full value insurance for orders over $100. Please be aware that uninsured packages will be at your own risk. We have almost never had an issue with a lost package, but it can happen.
Payment Types:
We accept Visa, MasterCard, American Express and Bank Transfer
Out of stock items:
On occasion, an item you selected might be out of stock. If this is the case, we will contact you upon receipt of your order.